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Shipping Policy

DOMESTIC ORDERS (WITHIN INDIA)

SHIPPING FEES

We offer free standard shipping for all orders across India.

Express shipping charges vary depending on the weight of the parcel. It is only available for metro cities at the moment. To opt for express shipping, you can either drop in a request on our WhatsApp at +91 90047 03761, or send us an email at hi@chamki.co.in.

Please note, express shipping requests can be accepted or declined subject to product availability.

DELIVERY TIME FRAME

For standard shipping, orders are typically dispatched within 6–7 business days (Monday–Friday) within India.

In case the piece(s) you’ve ordered aren’t readily available please allow us some time to restock. The shipment period may take longer and one of our staff members will send you a notification of delay via email.

TRACKING

Once your order is shipped, you will receive a tracking link on your email address that allows you to monitor the status of your delivery.

SERVICE DELAYS

Chamki is not responsible for any unexpected shipping delays due to bad weather, natural disasters or clearance delays. Best thing to do in situations like this, would be to directly contact the courier company with the provided tracking number to receive updates.

INTERNATIONAL ORDERS (OUTSIDE INDIA)

SHIPPING FEES

International shipping is $30 approximately (INR 2,500). This does not include custom duties levied at the destination country.

CUSTOM DUTIES / IMPORT CHARGES

Custom duties/taxes/charges can be levied once the parcel reaches its destination country. If custom duties are imposed, the customer is liable for clearance of the charges. Chamki is not responsible for these charges and is not aware of what these charges may be for each destination country, as applicable. We would recommend contacting your local custom offices before placing an order to inquire about what these rates would be.

DELIVERY TIME FRAME

All orders are dispatched in 7–10 business days of receiving the order. The delivery timeline may vary depending upon the pincode of the delivery. In case the piece(s) you’ve ordered isn’t readily available please allow us some time to restock. The shipment period may take longer and one of our staff members will send you a notification of delay via email.

TRACKING

Once your order is shipped, you will receive a tracking number on your email that allows you to monitor the status of your delivery.

SERVICE DELAYS

Chamki is not responsible for any unexpected shipping delays due to bad weather, natural disasters or clearance delays. The best thing to do in situations like this, would be to directly contact the courier company with the provided tracking number to receive updates.

FAILED DELIVERY

For any failed attempts of delivery pertaining to an incorrect address, contact details, multiple failed attempts to reach you or refusal to pay custom fees – Chamki does not take responsibility for any charges pertaining to the return shipment of your order. If your order is returned to us and it is to be sent to you again, you will have to pay the shipping fees once again.